FAQs
Here, you’ll find answers to common questions about our candles, ordering, and more. If you don’t find what you’re looking for, please contact us for further assistance.
About Our Candles
What are your candles made of?
Our candles are crafted with coconut apricot wax. They are free from phthalates, parabens, and sulfates.
How long do your candles last?
The burn time varies by size, but generally, our candles produce a slow clean burn offering extended candle burn time between 30-60 hours. Proper candle care can help maximize burn time.
Are your candles eco-friendly?
Yes, we prioritize sustainability. Our candles are made from renewable resources, and we use recyclable packaging wherever possible.
Ordering and Shipping
How do I piace an order?
You can order directly from our website. Browse our collection, select your favorite candles, and follow the checkout process.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and others.
Do you ship internationally?
Currently, we do not ship internationally.
Modifications, Returns and Exchanges
How can I modify my order?
If you need to make changes to your order after receiving a confirmation, please contact us as soon as possible at info@thebodypassion.com. We'll do our best to accommodate your request. Please note that once an item has been fulfilled, it is ready for shipment and changes may not be possible.
What is your return policy?
We accept returns on unused products within a certain period. Please review our return policy for detailed information.
Can I exchange a product?
Yes, if you received a damaged or wrong item, contact us for an exchange process.
Candle Care and Safety
How should I burn my candle?
For the best experience, trim the wick to 1/4 inch before each burn, let the wax pool reach the edges during the first burn, and don’t burn for more than 4 hours at a time.
What should I do when my candle’s almost finished?
Stop using your candle when about 1/2 inch of wax remains. Consider repurposing the candle jar!
Thank you for your interest in Sweet Glow Candles by The Body Passion. We hope this page has been helpful. For any other questions or concerns, please don’t hesitate to reach out to us. Glow Differently!