Shipping + Return Policy
At The Body Passion, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
The Body Passion ships across Canada & the United States (unfortunately we are unable to ship to Hawaii & Alaska at this time). All orders placed online on our website are processed within 72 business hours. You will receive an e-mail notification when your products are shipped.
RETURN POLICY FOR ONLINE PURCHASES:
At The Body Passion, we take great pride in our handcrafted, products. If you have received an item you are dissatisfied with, please see our return policy below and email firstname.lastname@example.org
We do not offer returns or refunds, however, we will exchange any product that is damaged or defective at the seller's discretion. No credit will be issued for returned items. Please ensure items show no signs of use. Purchases may be exchanged up to 14 days from the purchase date in the original unopened packaging, at the customer's shipping expense.
The buyer is responsible for paying shipping costs for exchanging items. Shipping costs are non-refundable.
When shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. The Body Passion does not guarantee that the item will be received. Please email email@example.com for exchanges.