Frequently Asked Questions
Process + Ingredients
Q. Are your products truly 100% Natural?
A. All our products are formulated with 97% vegan and organic ingredients. While we use preservatives made from natural products, they are chemically combined, so, therefore, we do not claim 100% natural.
Q. Do your products contain preservatives?
A. Yes, our products contain preservatives made from natural ingredients to protect against bacteria and other harmful micro-organisms.
Q. Are all of your product safe free of nuts?
A. No, some our products contain shea butter and sweet almond oil.
Payment + Order Updates
Q. What forms of payment do you accept?
A. We accept most Visa or Master credit, debit, and gift cards, Discover, American Express, Paypal, and AfterPay.
Q. How do I update my order?
A. We would be more than happy to help you with this. Complete a Contact Us Form or contact us at email@example.com.
Q. How do I cancel my order?
A. We recognize life happens and needs change so we remain flexible. Please complete a Contact Us Form with your request for cancellation. Please note, if your order has already reached our processing center, we are unable to cancel the order. However, you can return the unopened order through our Return Policy for Online Purchases.